SaRA then will display various troubleshooting sections. When you start the wizard, first you must sign in with your Office 365 account. If you’re a Helpdesk professional, you can review customer reports that are generated in HTML format. Reported problems are linked to public-facing documentation (usually a Microsoft Knowledge Base article) for possible fixes. The Microsoft Support and Recovery Assistant (SaRA) uses advanced diagnostics to report known problems and details about your Microsoft Outlook configuration. SaRA stays for Microsoft Support and Recovery Assistant for Office 365 and is a diagnostic tool, which helps us to fix issues and collect data for analysing our issue. In this article, I’d like to talk a bit more about this very helpful tool. Microsoft has provided some time ago a new tool, which they have named SaRA. Each of us has had issues with Outlook OneDrive or other Office 365 themes in the past.
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